One system for dispatch, routing, driver proof of service and billing. Built for haulers running anywhere from one truck to a hundred. Live in weeks, not quarters.
Most hauling companies do not lose money on the road. They lose it in the office. A pull gets dispatched twice because two people were looking at two different whiteboards. A container sits on a customer site for three weeks and nobody bills the rental days. A driver swears he serviced the account, the customer swears he did not, and with no photo on file you write off the invoice to keep the relationship. Every one of those is a paperwork problem, not a trucking problem. Waste hauling software solves it by putting the dispatch board, the driver, the container inventory and the invoice into one connected system, so the office stops re-keying what the yard already knows.
Containers sit on site past the rental period with nobody tracking the days, so the overage never reaches the invoice.
No timestamped photo or GPS record, so the customer wins the argument and the credit note gets issued.
Routes built by hand the night before, with no way to resequence when a same-day pull comes in.
Tickets come back to the office on paper at the end of the week, so invoicing runs days behind the work.
No live asset register, so cans go missing and get replaced at full capital cost.
Every new truck needs more office support because none of the process is automated.
WasteVantage is modular. You turn on the service lines you actually run and pay for the trucks you
actually operate, which means the platform fits a two-truck roll-off operation and a fifty-truck
multi-line hauler equally well.
Delivery, pickup, dump and return, swap out, rental day tracking, per-ton overage billing, tipping fee pass-through, container inventory by site.
Route building by day and driver, multi-site accounts, service frequency changes, extra pickups, contract service level reporting.
Subscription billing, stop-level proof of service, missed pickup verification, route resequencing, seasonal service changes.
On-demand and scheduled collection, prepaid credits, geographic route grouping, volume reporting.
Waste type surcharges, manifest and ticket capture, weighbridge and scale house data via custom integration.
The dispatch screen shows every pull, every truck and every container in one view. Assign work
with a drag, and the driver app updates in real time. When a same-day order comes in at 10am,
you drop it onto the closest truck and the run sheet reorders itself without a single phone call.
Routing is built in, not bolted on. WasteVantage sequences each day into the shortest practical
run, accounts for disposal site trips, and re-optimises when the day changes. Route management
software for waste haulers only earns its cost if it can handle the exceptions, and exceptions are
the normal state of a hauling day.
The waste hauler driver app runs on any phone or tablet. Drivers see their run sheet, tap to start
and complete each stop, and capture the proof as they go. No paper tickets, no end-of-day drop-
off at the office, no illegible handwriting for the billing clerk to decode.
| CAPABILITY | WHY IT MATTERS |
|---|---|
| Digital run sheet | The list updates live when dispatch changes the day. Drivers stop calling in to ask what is next. |
| Photo capture | Timestamped and GPS-tagged photos at delivery and pickup end service disputes before they start. |
| Signature capture | Customer signs on the screen and the record attaches to the job and the invoice. |
| Weights & tickets | Drivers enter scale weights and photograph the disposal ticket, which flows straight to billing. |
| Notes & exceptions | Blocked access, contamination, overloaded container. Logged with a photo and flagged to the office instantly. |
| Pre-trip inspection | DVIR-style digital pre-trip checks logged and stored for compliance. |
| Offline mode | Work continues in a dead zone and syncs the moment signal returns. |
Generic field service software falls over on waste billing because waste invoices are not simple. A
single roll-off invoice can carry a base haul rate, included tonnage, per-ton overage, a tipping fee
pass-through, rental days beyond the included period, a fuel surcharge calculated as a
percentage, and an environmental recovery fee. WasteVantage handles all of it as standard
configuration rather than a workaround.
Because the invoice is generated from the completed job, the office is not re-keying anything.
Same-day work can be same-day billed, which is usually worth more to a hauler than any single
line item on this list.
A waste hauler CRM is only useful if it is connected to operations. A standalone sales tool tells you
who you quoted. WasteVantage tells you who you quoted, what you delivered, what is still on their
site, what they owe you and whether their last three services went out on time.
Most waste software in this market is priced and built for companies with a hundred trucks and
an IT department. If you run three trucks, you are told to either buy a system you cannot afford or
keep running the business out of a spreadsheet and a whiteboard.
WasteVantage is modular and priced per truck, so a small hauler pays for a small hauler. You start
with dispatch, the driver app and billing, and add modules as the fleet grows. There is no
minimum seat count, no six-figure implementation and no multi-year contract.
Full dispatch board and job scheduling
across every service line.
Daily route sequencing and live vehicle
tracking.
Routes built by hand the night before,
with no way to resequence when a
same-day pull comes in.
Every can tracked by location, status
and customer site.
Invoice from completed jobs, synced to
QuickBooks or Xero.
Support every hour of every day, not
business hours only.
Worked example. Three trucks, dispatch and routing, driver app, billing and QuickBooks sync. US$180 per month total. Live
inside three weeks.
Optional modules include the customer self-service portal, the AI receptionist, HSE and
compliance workflows, HR and document management, advanced route optimisation and
custom integrations. Pricing for those is confirmed on your demo call once we know what you
actually need.
Low-cost waste hauler software should not mean stripped-back software. It should mean you are
not paying for modules built for a company ten times your size. That is the model here.
Every vendor claims to be the best waste hauler software on the market. A more useful question is
what separates a system built for waste from a system adapted to it. Five things are worth testing
on any demo you take, including ours.
| TEST THIS | WHAT A PURPOSE-BUILT SYSTEM DOES | WASTEVANTAGE |
|---|---|---|
| Rental day billing | Tracks days on site automatically and charges the overage without anyone remembering to. | Standard |
| Per-ton overage | Takes the scale weight from the driver and calculates the overage against included tonnage. | Standard |
| Percentage fuel surcharge | Applies a percentage across the invoice and lets you change the rate by period. | Standard |
| Dump and return | Handles a swap as one job, not two disconnected pulls. | Standard |
| Proof of service | GPS and timestamped photo attached to the job and available on the invoice. | Standard |
| Setup time | Weeks, with the vendor doing the data migration. | 2 to 4 weeks |
| Contract | Month to month, so the software has to keep earning it. | No lock-in |
WasteVantage is developed by iHub Logistics, which also builds iHub CRM and HiThere AI. That
means the CRM, the AI receptionist and the operational platform are built by one team rather
than stitched together from three vendors, and it is why the AI receptionist can book a pull
straight onto the dispatch board.
| SYSTEM | WHAT THE INTEGRATION DOES |
|---|---|
 |
Invoices, payments and customer records sync both ways. Your bookkeeper keeps working in QuickBooks and stops re-keying invoices. |
 |
Full two-way invoice and payment sync for haulers already running Xero. |
| Other accounting platforms | Any US accounting system with an open API can be connected through custom integration. |
 |
Card and ACH payments taken at the point of booking or from the invoice. |
| Scale house & weighbridge | Ticket and weight data pulled in so weights reach billing without manual entry. |
 |
Email, calendar and document workflow for the office team. |
 |
AI receptionist answers inbound calls 24/7 and books work directly into WasteVantage. |
WasteVantage starts at US$60 per truck or driver per month. Because the platform is modular, the final figure depends on which modules you turn on and how many trucks you run. There is no setup fee and no lock-in contract. We confirm exact pricing on the demo call once we understand your operation.
Yes. QuickBooks Online is a native two-way integration covering invoices, payments and customer records. Xero is also supported natively, and other accounting platforms with an open API can be connected through custom integration.
Yes. WasteVantage support runs 24 hours a day, 7 days a week, so US and Canadian time zones are covered in normal business hours rather than overnight. Our AI receptionist also handles inbound calls around the clock. The platform is built in Australia, which means it has been engineered from the start to handle multiple currencies, tax structures and address formats.
No. Small haulers usually see the fastest return because there is no back office absorbing the admin. The system is modular, so you start with dispatch, the driver app and billing, and add from there as you grow.
Most haulers are running live within two to four weeks. Our team handles the setup and data migration from your existing spreadsheets or system, and we train your office and drivers before you go live.
The driver app is deliberately simple. Drivers see a list of stops, tap to start and complete, and take a photo. Most drivers are comfortable with it inside a single shift, including drivers who have never used software on the job before.
Yes. Roll-off, front-load, rear-load, cart and organics can all run in the same system, on the same dispatch board, billed on the same invoice where the customer takes more than one service.
Start with a free demo. We walk through your actual workflow rather than a generic tour, and you will know quickly whether it fits. There is no obligation and no pressure.
